Welcome to Icertis Recruitment 2025! Embark on a transformative journey as a Software Engineer, Developer. Join our dynamic team, where innovation meets expertise. Unlock your potential, work on cutting-edge projects, and shape the future of technology. Seize this opportunity to learn, grow, and make a lasting impact. Elevate your career with Icertis!
About Icertis
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance – the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
Job Highlights
Job Role: Software Engineer, Developer
Degree: BE/BTECH (CS/CE/IT), ME/Mtech (CS/CE/IT), MCA/MSc IT
Location: Pune
Batch: 2025
Experience: 2-4 years
Key Responsibilities:
- Understand how the product works and how it is used by customers.
- Implement solutions or fix the issue that meet the specific needs of the client, involving technical configurations or integrations.
- Interact with partners/customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your software development skills.
- Assisting with the implementation process, troubleshooting issues, and successful code deployment.
- Exposure on Rest API’s.
- Azure knowledge (Service Bus, App Inside, Hang fire, redis cache, etc).
- Should be able to guide ASE/SE for quicker resolutions
- Should achieve productivity goal for the tech team
- Should be able to drive initiatives for productivity and ticket resolution quality improvement
- Work on providing innovative ideas to improve ticket closure quality.
- Understand and fulfil enhancement requests received via customer use-cases.
- Should be able to contribute on knowledge base articles for both customer/partner and internal staff to reduce troubleshooting time and drive faster issue resolution.
- Provide technical expertise, guidance, mentorship to team members. Participate in hiring processes.
- Provide hot fixes, patches and upgrade deployment support in production and staging environments and work closely with partner team to schedule and test.
- Offer innovative ideas to improve ticket resolution quality.
Qualifications and Skills
Qualification: BE/BTECH (CS/CE/IT), ME/Mtech (CS/CE/IT), MCA/MSc IT
Skills:
- Troubleshooting skills on the Microsoft platform, with expertise in C#, ASP.NET, MVC, SQL, Stored Procedures and JavaScript.
- Expertise on Windows Azure and Cloud Computing will be an added advantage.
- Net and Azure certification would be added advantage
- Understanding of any ticketing tool , maintenance & enhancement processes and tools. Ability to follow defined processes.
- Good written and verbal communication skills.
- The ability to be a good listener, and to understand customer issues. Ability to work independently on issues assigned.
How to Apply
Applying for this opportunity is a straightforward process:
1. Prepare Your Resume: Tailor your resume to highlight your relevant skills, coursework, or experiences.
2. Craft a Cover Letter: Write a compelling cover letter that showcases your enthusiasm for joining Icertis and outlines how your skills and experiences align with the role.
3. Submit Your Application: Visit the Icertis career portal and submit your resume and cover letter online. Be sure to check for specific application deadlines.
Conclusion
Elevate your career with Icertis 2025 Software Engineer, Developer. Join a dynamic team, where strong problem-solving, effective communication, and programming expertise thrive. Be part of innovative projects, learn from industry leaders, and contribute to transformative solutions. This is your opportunity to grow in a collaborative environment and make a meaningful impact. Seize the chance to shape your future with Icertis. Apply now for an enriching experience in the world of technology.