Welcome to Microsoft Recruitment 2024! Embark on a transformative journey as a Customer Experience Engineer II. Join our dynamic team, where innovation meets expertise. Unlock your potential, work on cutting-edge projects, and shape the future of technology. Seize this opportunity to learn, grow, and make a lasting impact. Elevate your career with Microsoft!
About Microsoft
Microsoft, founded by Bill Gates and Paul Allen in 1975, is headquartered in Redmond, Washington, USA. Satya Nadella has served as CEO since February 2014. With tens of thousands of employees worldwide, Microsoft’s revenue stems from a diverse range of products and services, including software licenses, cloud services, hardware, and advertising, totaling in the hundreds of billions of dollars annually. The company’s flagship product is the Windows operating system, powering most personal computers globally. Microsoft Office, a suite of productivity software including Word, Excel, PowerPoint, and Outlook, is another core offering. Azure, its cloud computing platform, provides services for computing, analytics, storage, and networking. Additionally, Microsoft is known for its Xbox gaming brand, Surface hardware devices, and acquisitions like LinkedIn and GitHub. In philanthropy, Microsoft Philanthropies focuses on education, accessibility, environmental sustainability, and digital inclusion. The company is engaged in AI for Good initiatives, leveraging artificial intelligence for social impact, particularly in healthcare, environmental conservation, and humanitarian assistance. Continuously innovating, Microsoft remains a prominent player in the technology industry, driving forward with its commitment to progress and societal impact.
Job Highlights
Job Role: Customer Experience Engineer II
Degree: Bachelors Degree
Location: Bangalore
Batch: 2024
Experience: Freshers
Key Responsibilities:
- Engage directly with customers and partners to validate new and existing migration solutions; accelerate customer projects, and provide knowledge and insights to build customer confidence.
- Drive product improvement by capturing product-related feedback for triage by relevant Product teams.
- Lead, support, and develop junior team members.
- Provide local market insights to help grow the team’s impact.
- Collaborate with cross-functional teams to ensure seamless integration and implementation of migration solutions.
- Conduct training sessions and workshops to educate customers and partners on best practices and solution functionalities.
- Monitor project progress and provide regular updates to stakeholders to ensure alignment with project goals and timelines.
- Analyze market trends and competitor activities to identify opportunities for product enhancements and business growth.
- Develop and maintain comprehensive documentation for migration processes and customer support.
- Foster strong relationships with key stakeholders to enhance customer satisfaction and retention.
- Implement and oversee quality assurance processes to ensure high standards of deliverables.
Qualifications and Skills
Qualification: Bachelors Degree
Skills:
- Strong understanding of Azure fundamentals, including Governance, Security, and Monitoring.
- Practical hands-on experience in migrating applications from on-premises to Azure PaaS offerings.
- Proficient in Azure architecture skills.
- Application modernization using Azure technologies such as App Service, Storage, ASE, and CDN.
- Deploying and managing containers on Azure, including AKS and ACS.
- Integrating applications using Azure Integration services, such as APIM, Functions, Service Bus, Logic Apps, and Event Grid.
- Ensuring application security on Azure with tools like WAF, Front Door, Private Networking, and Sentinel.
- Implementing and managing OSS (Open Source Software) on Azure.
- Utilizing Azure AI services for application development and enhancement.
How to Apply
Applying for this opportunity is a straightforward process:
1. Prepare Your Resume: Tailor your resume to highlight your relevant skills, coursework, or experiences.
2. Craft a Cover Letter: Write a compelling cover letter that showcases your enthusiasm for joining Microsoft and outlines how your skills and experiences align with the role.
3. Submit Your Application: Visit the Microsoft career portal and submit your resume and cover letter online. Be sure to check for specific application deadlines.
Conclusion
Embark on a career journey with Microsoft’s 2024 Customer Experience Engineer II. Join a dynamic team where strong problem-solving, effective communication, and programming expertise flourish. Engage in innovative projects, learn from industry leaders, and contribute to transformative solutions. This is your opportunity to thrive in a collaborative environment and make a meaningful impact. Seize the chance to shape your future with Microsoft. Apply now for a rewarding experience in the world of technology.